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Apple Certification Programs Information

Apple certification programs are programs created by Apple Inc. to verify an in-depth knowledge of various areas of Apple's products. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users. Apple certification exams are offered at Prometric testing centers and Apple Authorized Training Centers.

Contents

Apple Macintosh Service Training

These certifications designed for individuals interested in becoming Apple service technicians, help desk, desktop support, or Macintosh consultants who need all-around experience in servicing Macintosh computers. It includes two separate certifications.

Apple Macintosh Hardware Certification

This certification is for the repair and diagnostics of all Macintosh desktops, portables, and servers.

Apple Macintosh Hardware Exam Prometric Test# 9L0-006

Previously the hardware certification came in the combination of Apple Certified Desktop Technician (ACDT) and Apple Certified Portable Technician (ACPT) but has been combined into a single hardware certification.

10.5 Troubleshooting Certification

This certification includes an extensive knowledge of Apple's operating system OS X 10.5 Leopard including its; Installation, settings, troubleshooting, and applications.

10.5 Troubleshooting Exam Prometric Test# 9L0-061

Software certifications

Certifications for pro application users

These certifications are designed for individuals who need a high skill-level in the use of Apple's pro applications or for professionals who provide support for Final Cut Pro software and peripheral devices.

IT professional certifications

These certifications are designed for IT professionals who support Mac OS X or who perform Mac OS X desktop support and troubleshooting, such as help desk staff, system administrators, service technicians, and service desk personnel.

Apple Certified Support Professional (ACSP)

ACSP verifies an understanding of Mac OS X core functionality and an ability to configure key services, perform basic troubleshooting, and assist end users with essential Mac OS X capabilities. This certification addresses the technical skills needed by a Mac OS X specialist who works as a support professional or otherwise assists Mac OS X users with technical issues.

Required courses

Apple Certified Technical Coordinator (ACTC)

This certification is design for entry-level system administrators who provide help desk support to Mac OS X users, as well as maintain the Mac OS X Server platform.

Required courses

Apple Certified System Administrator (ACSA)

Main article: Apple Certified System Administrator

This certification is catered for system administrators managing large multiplatform IT networks using Mac OS X Server and other Apple technologies. The ACSA program has been changed to offer individuals more flexibility and is now focused on individual job functions. Each passed exam earns a specialization certificate and a specific number of credits toward ACSA certification, which requires a total of 7 valid (unexpired) credits.

Required courses

List of Apple certification programs

Hardware

Software

Applications

Mac OS X

See also

External links

Apple Inc.
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Software products Aperture · Bento · FileMaker Pro · Final Cut Studio · Garageband · iLife · iPhone OS · iTunes · iWork · Logic Studio · Mac OS X (Server) · QuickTime · Safari · Xsan
Stores and services ADC · AppleCare · Apple Specialist · Apple Store (online) · App Store · Certifications · Genius Bar · iTunes Store · iWork.com · MobileMe · One to One · ProCare
Executives Steve Jobs · Tim Cook · Peter Oppenheimer · Phil Schiller · Jonathan Ive · Mark Papermaster · Ron Johnson · Sina Tamaddon · Bertrand Serlet · Scott Forstall
Acquisitions Emagic · FingerWorks · Lala · NeXT · Nothing Real · P.A. Semi · Silicon Color · Spruce Technologies
Related Advertising (1984, Get a Mac, iPods, Slogans) · Braeburn Capital · FileMaker Inc. · History (Criticism, Discontinued products, Litigation, Typography) · Portal
Annual revenue: US$42.91 billion (▲32.1% FY 2009) · Employees: 34,300 · Stock symbol: (NASDAQ: AAPL, LSE: ACP, FWB: APC) · Web site: www.apple.com

Categories: Apple Inc. services | Information technology qualifications

 

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