Ignore This Self-Sabotaging 'Instinct' If You Want to Tell Your Brand's Story Effectively, Marketing Expert Says Donald Miller wrote the bestselling book 'Building a StoryBrand,' and he believes a good tagline keeps it simple, stupid.
By Jason Feifer Edited by Frances Dodds
This story appears in the March 2025 issue of Entrepreneur. Subscribe »

Founders struggle to pitch their brand. How do you distill a complex company into a single sentence that will compel customers to buy?
In 2017, Donald Miller published an answer to that: It's a book called Building a StoryBrand, and it's now sold more than a million copies and has cemented him as the king of brand storytelling. In it, he explains that brands must tell stories the same way that movies do: Your story must center on a hero (your customer) who needs a guide (your company), and the guide provides a plan, a call to action, and helps them avoid high-stakes failure. The story must engage emotional and philosophical elements. And it must do so simply and clearly.
Miller recently released an updated version of his book, along with an AI tool called StoryBrand AI, which can craft taglines, marketing plans, and more. In this conversation, he explains the most important part of brand storytelling — being a guide! — and how to communicate your value in a single, powerful sentence.
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